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Help Desk Tecnicos Remotos

Geeks On Site

Lugar de Trabajo:
Publicado:
Publicado hace 90 días
Salario
No especificado
Tipo de puesto:

Help Desk Remote Technicians - Geeks On Site

 

Geeks On Site is a multinational Computer Repair company committed to providing a premium service for both our residential and business clients. Operating in every state of the US, we have over 15 years experience as an industry leader. Geeks On Site has offices located in Managua, Nicaragua; Lima, Peru; and Medellin, Colombia. We are hiring Help Desk Technicians (Remote Service) to join our Miraflores Office. 

 

Job Description:

 

  • Providing first-level remote support for end-users.
  • Installing, configuring and updating software programs, applications, and Operating Systems.
  • Using specialized help desk support software to take control of end-users' computers to troubleshoot, diagnose and resolve complex issues.
  • Troubleshooting hardware, network issues, routers, wireless, and other networking devices.
  • Train end-users how to setup and use new technologies.
  • Backup and restore end user data files and systems.
  • Configuring email accounts.
  • Removing viruses and spyware, and installing antivirus programs.
  • Full-Time (48 hours/wk).
  • Payroll Benefits, with EPS (optional).
  • Office based, Miraflores.

 

Skills & Requirements:

• 2 years minimum experience providing tech support.
• In-depth knowledge and usage of Windows operating systems, Office suite; Word, Excel, & Outlook.
• Networking.
• Intermediate level of English.

 

Compensation:

 

  • Competitive base salary in line with current market value.
  • EPS Health Insurance contributions (optional).

 

Only if you meet all the requirements, please apply using the link below. Resumes are accepted in either Spanish or English.

 

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