Back Office Engineer

SUMMARY
Monitor and maintain ALL network and sever infrastructure. This will include adding new infrastructure, software applications and making sure that proper backup and disaster recovery operations are completed on a daily basis. Also, assist with desktop support on an as needed basis.

Attend all meetings requested by the customer or ACS to facilitate a smooth transition to the new system.  Must have the ability to take the lead on solving any report, software application, sever and desktop related issues. Maintain an accurate list of all system updates in a log, which is viewable by the customer.  Demonstrate the ability to assist in the training of both the customer as well as the on site technical staff. This position will be exposed to working in an outdoor environment on a regular basis including inclement weather conditions.

ESSENTIAL DUTIES AND RESPONSIBLILITES include the following.

The systems administrator will be involved in all phases of installation (future) and maintenance. This will require very long hours on occasion during the installation period without extra compensation. This position is also on a standby call list for network related issues.

Maintain and monitor all /2000/2003 server infrastructure as well as XP Pro lane devices.
Expectation: Must hold certification (MCSE) on Windows 2000 or 2003 and have proven experience in managing all phases of a data center.

Maintain and monitor all Cisco Routers/Firewalls/Switches as related to the PRCS platform components and handle ALL network security and access rights.

Monitor and enforce Disaster Recovery Procedures.
Expectation: Continue to monitor ALL backup systems and test restoration procedures making sure that ALL data is backed up nightly and stored offsite. This will include maintaining documentation on all changes pertaining to disaster recovery.

Monitor patch updates on all Microsoft Server and Workstation Products as well as the Ascom PRCS/ PPS systems.

Assist in desktop support when necessary (mostly related to lane devices and user PRCS Workstations).

Expectation: Must be willing and able to assist on desktop and user support issues when required. This could include building new systems as well as actual visits to users for support purposes.

Assist on the development and implementation of new software and hardware applications.

Expectation: Need to be willing and able to assist with new projects that would possibly require new network applications to be configured as well as new hardware. This would also include working with new software vendors and possibly training of users.

Assist in lane equipment issues when needed and provide back up to the site supervisor as required.
Expectation: Will be required to setup/delete user accounts on an as needed basis. Also will be required to establish a documented security system as it relates to access to network applications and files.

QUALIFICATIONS

To perform this job successfully, this individual must able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.

- MCSE certification in Windows 2000

- At least 3 years of Windows XP administration
- At least 3 years Network Admin experience
- 3 years of experience with Active Directory
- The ability to work well supporting various user groups when necessary
- Knowledge of Cisco switches and Routers.
- Knowledge of Cisco firewalls a plus.
- Experience with installing and troubleshooting Dell  servers and related hardware.

Candidates who met the requirements please send your resume to luis.navarro@acs-inc.com